Consumers have a 14-day right of withdrawal.
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reasons.
The period of revocation shall be fourteen days from the day on which you or a third party named by you who is not the carrier have or has taken possession of the last goods.
In order to exercise your right of revocation, you must inform us (Tomed GmbH, Sperberweg 2, 50858 Cologne, Germany, firstname.lastname@example.org, phone: +49 221 17067206, fax: +49 221 17067207) by means of a clear declaration (e. g. a letter sent by post, fax or email) of your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we will refund all payments we have received from you, including the delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us) immediately and within fourteen days at the latest from the date on which we receive notice of your revocation of this contract. For this repayment, we will use the same method of payment that you have used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case at the latest within fourteen days of the day on which you inform us about the revocation of this contract. The deadline is respected if you send the goods before the expiry of the 14-day deadline. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of the quality, properties and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
contracts for the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their sealing has been removed after delivery.
Sample revocation form
(If you want to cancel the contract, please fill in this form and send it back.)
– To Tomed GmbH, Sperberweg 2, 50858 Cologne, Germany, email@example.com, fax: +49 221 17067207
– I/we (*) hereby revoke the contract for the purchase of the following goods (*)/performance of the following service (*) concluded by me/us (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for communication on paper)
(*) Delete as applicable