Data privacy

Privacy Policy
 
GENERAL
Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using the medical products from Tomed GmbH such as the SomnoGuard series of oral appkiances to treat snoring and OSAS (the “Products”), downloading information from our websites (the “Websites”), such as www.tomedcare.com and www.tomed.com, or are merely visiting our Websites. However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via the Products or Websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.
 
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Websites, you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information, you will need to consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at service@tomed.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent. Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
 
USE OF PERSONAL INFORMATION
We use personal information to allow us to process your service requests, personalize your use of our Products, and enable us to improve the products and services we offer.
 
DISCLOSURE OF PERSONAL INFORMATION
We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by Tomed GmbH. We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current German & European law.
 
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
 
SECURITY
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service Team at service@tomed.com.
 
POLICY CHANGES
Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy. For questions concerning collection, processing or use of your personal information or for questions concerning accessing of information, amendments, suspension or deletion of data, please contact us directly at:
 
Tomed GmbH
Suzan Dönmezer
Sperberweg 2, 50858 Köln, Germany
Tel.: +49 (0) 221 17067206
Fax: +49 (0) 221 17067207
Email: info@tomed.com